Know who to call first.Before you pick up the phone.

Invite-only. Teams are onboarded by request.

Leads

I. TheresiaSite Visit
0812****7890
Raka ArdhiContacted
0856****2214
Maju SiregarNew
0821****9031
Jonathan ChristopherContacted
0813****4470

I. Theresia

Site VisitInstagram ads 0812****7890

Personal data masked

OverviewInteractionsAI Insights

Score trend

4.35

/ 5

Score breakdown

Lead Score+0.80
First Follow-up+1.50
Leads Aging-0.25
Status Change+1.50
Chat Score+0.30
Interest Class.+0.50

Chat Summary

AI-generated

Irene is looking for a 3-bedroom house in BSD with a budget around 1.5B. Irene asked which units are available and what types they come in, then asked for a site visit this weekend. Replies come quickly, and the chat has stayed engaged throughout.

Agent Action Recommendations

AI-generated

Share the two BSD units that fit the 1.5B budget.
Offer a site visit this weekend and confirm a time.
Follow up within the hour while interest is high.

Most enquiries are not buyers.
CXLite finds the ones that are.

CXLite’s AI assistant answers every enquiry, filters out the junk, scores each lead as the chat unfolds, and writes your team’s next steps.

Built for sales teams.

Junk stays out: Off-topic chats, vendor pitches and uninterested contacts are closed before they reach sales.
Scored every day: Six signals from the lead and agent chat keep every score current, with the history kept.
Ranked for you: Your list is ordered by score, so the first call goes to the lead most ready to talk.

How it works

Nothing gets lost
between the chat and the call.

1
They reach out
A prospect writes on WhatsApp at any hour. The assistant replies straight away and asks what they are looking for.
- Organic or ads
- Replies instantly
2
Junk is closed
The AI reads each message and closes off-topic chats, vendor pitches and uninterested contacts, so only real enquiries move on.
- Off-topic
- Vendors
- Not interested
3
The lead is scored
Every lead gets a score from 1 to 5, built from six signals and refreshed daily as the chat goes on.
- Six signals
- Updated daily
4
Your team is told
When a lead is ready for a human, managers are notified and the lead is assigned with the full chat attached.
- Manager alert
- Round robin
5
You close the deal
Agents work a ranked list, with an AI chat summary and recommended next steps for every lead.
- Appointments
- Status tracking

They reach out
A prospect writes on WhatsApp at any hour. The assistant replies straight away and asks what they are looking for.
- Organic or ads
- Replies instantly
Junk is closed
The AI reads each message and closes off-topic chats, vendor pitches and uninterested contacts, so only real enquiries move on.
- Off-topic
- Vendors
- Not interested
Conversations
Sample data
- IT
  I. Theresia
  Saya mau site visit hari Sabtu ini
  Sent to sales
- Un
  Unknown number
  Jual followers murah, cek wa.me/62812xxxx
  Closed: off-topic
- PI
  PT Iklan Kita
  Kami menawarkan paket iklan untuk Anda
  Closed: vendor
- RA
  Rina Anggraeni
  Terima kasih, belum tertarik
  Closed: not interested
The lead is scored
Every lead gets a score from 1 to 5, built from six signals and refreshed daily as the chat goes on.
- Six signals
- Updated daily
Lead score
Sample data
4.35
/ 5
Lead Score+0.80
First Follow-up+1.50
Leads Aging-0.25
Status Change+1.50
Chat Score+0.30
Interest Class.+0.50
Refreshed daily from the latest chat
Your team is told
When a lead is ready for a human, managers are notified and the lead is assigned with the full chat attached.
- Manager alert
- Round robin
Notifications
Sample data
- Lead ready for handoff
  Just now
  I. Theresia · 0812****7890 · Instagram ads
- Lead assigned
  Just now
  Assigned to Raka, with the full chat attached
- Lead ready for handoff
  12 min ago
  R. Wijaya · 0821****9031 · Organic
- Lead assigned
  12 min ago
  Assigned to Theo, with the full chat attached
- Lead ready for handoff
  1 hr ago
  R. Ardhi · 0856****2214 · Facebook ads
You close the deal
Agents work a ranked list, with an AI chat summary and recommended next steps for every lead.
- Appointments
- Status tracking
Lead
Sample data
IT
Irene Theresia
New
Contacted
Site Visit
Won
Interaction timeline
Status changed to Site Visit
Fri 16:20
Site visit booked for Saturday 10:00
Checked in
Sat 10:05
Arrived for the site visit
Status changed to Won
Mon 14:30
Lead marked as Won
Agent Action Recommendations
Share the two BSD units that fit the 1.5B budget.
Offer a site visit this weekend and confirm a time.
Follow up within the hour while interest is high.

Features

Built for the whole sales team,
from first chat to closed deal.

Ada rumah di BSD budget 1.5M?Real enquiry
Jual followers murah, cek wa.me/…Off-topic, closed
Penawaran iklan untuk toko kamiVendor, closed

A chatbot that filters the junk

The WhatsApp assistant answers customer questions and closes chats that are not real enquiries.

Follow-up speed100%

Chat activity60%

Interest100%

Scores that keep moving

Re-scored daily from six signals, so a lead that goes quiet drops and one that heats up rises.

Lead ready for handoff

Instagram ads · 0812****7890

Assigned to Raka

Handoff at the right moment

Managers are notified when a lead is ready for a human, with contact details masked in the message.

Round robin
Assigned to Raka
Auto-reassign
No reply in 15 min, passed to Theo
Escalation
Everyone tried, manager notified

Routing that keeps leads moving

Round-robin assignment within business hours. If an agent does not pick a lead up in time it passes to the next one, and inactive leads can be dropped automatically.

All leads

248

Unique leads

231

Won

Dropped

Open lead status

New80%

Contacted62%

Site Visit38%

Dashboards for managers and agents

Managers see all and unique leads, conversion, revenue, sources and team performance. Agents see their open leads, status mix and lead aging.

Campaigns

Instagram Adsig-launch
Facebook Adsfb-promo

Assets

Cluster Immanuela3 BR · Available
Cluster Theodora2 BR · Available

Sample data

Ads and assets

Track campaigns by platform and UTM, and manage the inventory your team and the chatbot work from.

Lead intake

Leads arrive from everywhere.
They land in one place.

New lead

Rangga Wijaya

A form is submitted on your Facebook Page

Facebook adsNewAssigned to Raka

Front desk

Buku Tamu for the front desk

Front-office staff find a guest by name or the last four phone digits and check them in. The visit lands on the lead, and contact details stay masked on leads that belong to other agents.

Search by name, or the last four digits of a phone number
Check-in is recorded on the lead timeline
Masked contacts on other agents’ leads

Answered at any hour.

Routed to the right person.

Tracked to the end.

Ready to meet your next buyer?

CXLite

CXLite is invite-only. Tell us about your team and we will get you set up, or sign in if you already have an account.

Request access Sign in to your account

Know who to call first.Know who to call first.Before you pick up the phone.Before you pick up the phone.

Most enquiries are not buyers.CXLite finds the ones that are.

Nothing gets lostbetween the chat and the call.

They reach out

Junk is closed

The lead is scored

Your team is told

You close the deal